Episode 48 – Listening is the New Leadership: Jacque Merritt

Listening is a leadership skill for all. In Episode 48, Jacque Merritt, Senior Workplace Consultant for Gallup joins Norah L Jones of Fluency Consulting to identify the why and how of transformative, healing listening.

Episode 29 – Words Reveal and Conceal: A Conversation with Dan Goodwin

In Episode 29, Dan Goodwin of CYA Consulting joins Norah L. Jones of Fluency Consulting. Dan makes us aware of the variety of ways words are used (or not used) to strengthen, clarify, guide, and help all of us who use them